Log In to Novibet

Registering a New Account

If you haven't joined us yet, creating a Novibet Casino account is straightforward. We only ask for the essentials at first, and you can add more details later during verification.

1. Visit our homepage and click "Sign Up"
2. Provide your email address, phone number, and create a password
3. Confirm your country of residence and currency (EUR or CAD)
4. Agree to our terms and conditions
5. Verify your email to activate your account
6. Make your first deposit to unlock our welcome bonus

Novibet Login Steps

Getting into your account through our website only takes a moment. Here's how we recommend doing it:

1. Go to our official website at novibet.com
2. Click the "Log In" button located in the top right corner
3. Enter the email address or username linked to your account
4. Type in your password
5. Click "Sign In" and you'll be taken straight to your dashboard

Verifying Your Account

We take account security seriously, which means we'll ask for identity verification before your first withdrawal. This typically takes between one and three business days once you've submitted your documents. We verify both your identity and your payment method to keep your funds safe and to comply with our licensing requirements under the Malta Gaming Authority. Once verified, withdrawals are usually processed within an hour, followed by your bank's standard processing time.

Security Measures We Use

We protect every Novibet Casino account with encrypted connections and strict verification protocols. Our system flags unusual login attempts and locks accounts automatically if suspicious activity is detected. We also recommend that you use a strong, unique password and avoid logging in over public Wi-Fi when possible. If you ever suspect unauthorized access, reach out to our support team immediately so we can secure your account.

Our Customer Support

If you run into any trouble logging in or have questions about your account, we're here to help around the clock:

• Live Chat: available 24/7 directly on our website
• Novi Chat: our AI assistant for quick answers
• Email: support@novibet.com
• Messenger: reach us through our official page

Our support team speaks English, Greek, Italian, and Finnish, so you can get help in the language you're most comfortable with.

Account Recovery

Occasionally, players run into small hiccups when trying to sign in. Here's how we help you get back into your account:

• Forgotten password: click "Forgot Password" on the login page and we'll send a reset link to your registered email
• Account locked: this usually happens after multiple failed attempts; contact our support team to unlock it

Logging In on Mobile

We know most of our players enjoy gaming on the go, which is why our mobile casino login mirrors the desktop experience but is optimised for smaller screens. You can log in through your mobile browser or download our dedicated app for Android. If you're using our Novibet Casino app, simply open it, tap "Log In," and enter your credentials the same way you would on desktop. We keep your session synced across devices, so switching from your phone to your laptop won't interrupt your gameplay.

Troubleshooting Login Issues

Beyond password and lockout problems, a few other issues can come up. We've listed the most common ones below along with our recommended fixes:

• Browser issues: clear your cache or try a different browser if the page won't load
• App not syncing: make sure you're running the latest version of our Novibet app
• Verification pending: some features are limited until your identity documents are approved